📞Voice Announcements
🚧 Coming Soon! This feature will be available by January 2026. Send personalized voice call announcements to your guests via phone calls.
🎯 What are Voice Announcements?
Voice Announcements allow you to send personalized voice call messages to your guests via phone calls. Instead of WhatsApp messages, guests receive an actual phone call with your recorded message.
This is perfect for:
Important announcements that need immediate attention
Guests who prefer phone calls over messages
Urgent communications requiring voice confirmation
Personal touch for special occasions
Accessibility for guests who may not use WhatsApp regularly
✨ Key Features
✅ Voice Recording Upload - Upload MP3 files with your message ✅ Automatic Call Delivery - Calls are made automatically to all recipients ✅ Cost Calculation - Preview costs before sending ✅ Call Status Tracking - Monitor delivery status in real-time ✅ Multi-Recipient Support - Send to groups or individual guests ✅ Duration Management - Track and estimate call duration
🚀 How to Create and Send Voice Announcements
Step 1: Create Voice Announcement
Navigate to Announcements in your Weddingkart app
Click Voice Announcement or Create Voice Call
Select your wedding
Enter a name for the announcement (e.g., "RSVP Reminder Call")
Step 2: Upload Voice Recording
Click Upload Recording
Select an MP3 file from your device
Wait for upload to complete
Verify the recording:
File Name - Confirm correct file
Duration - Check call length (automatically calculated)
File Size - Ensure upload completed
Recording Requirements:
Format: MP3 only
Quality: Clear audio recommended
Duration: Typically 30-120 seconds (longer calls cost more)
Content: Speak clearly and at moderate pace
Step 3: Select Recipients
Choose who will receive the voice call:
Option 1: Groups
Select one or more guest groups
Or choose "Send to All Guests"
Option 2: Individuals
Select specific guest IDs
Best for targeted messages
Step 4: Calculate Cost (Optional)
Before sending, preview the cost:
Click Calculate Cost
Enter estimated call duration (if different from recording)
Review:
Total Cost - Total amount in INR
Cost Breakdown - Per-phone cost
Guest Count - Number of recipients
Price per Minute - Rate for each phone number
Cost Factors:
Call Duration - Longer calls cost more
Phone Number Location - International calls cost more
Number of Recipients - More recipients = higher total cost
Step 5: Send Voice Announcement
Review all details:
Recording file
Recipients
Estimated cost
Click Send Voice Announcement
Confirm sending
Calls will be initiated automatically
📊 Monitoring Call Status
After sending, monitor the status of all calls:
View Status
Open your voice announcement
Click View Status or Call Status
See status breakdown:
Status Types:
Total - Total number of calls
Completed - Successfully delivered calls
Failed - Calls that failed to connect
Busy - Recipient's phone was busy
No Answer - Call was not answered
In Progress - Currently ringing or connecting
Queued - Waiting to be initiated
Ringing - Phone is ringing
Canceled - Manually canceled calls
Status Updates
Status updates in real-time as calls progress
Refresh the page to see latest status
Completed calls show final status immediately
Failed calls include error details
💰 Understanding Costs
Cost Calculation
Voice calls are charged based on:
Call Duration - Actual or estimated call length
Phone Number Location - Domestic vs international rates
Number of Recipients - Each call is charged separately
Pricing Structure
Domestic Calls (India) - Lower per-minute rate
International Calls - Higher per-minute rate (varies by country)
Minimum Duration - Usually 1 minute minimum charge
Per-Second Billing - Charged for actual call duration
Cost Estimation
Before Sending:
Use Calculate Cost to preview total cost
Adjust estimated duration to see cost impact
Review cost breakdown by phone number
Ensure sufficient credits in your account
After Sending:
Actual costs may differ slightly from estimates
Charges are based on actual call duration
Failed calls may still incur charges (check policy)
Review final costs in payment history
Managing Costs
✅ Cost-Saving Tips:
Keep recordings concise (30-60 seconds ideal)
Test with a small group first
Use for important messages only
Consider WhatsApp for routine communications
Monitor call success rates
🎙️ Recording Best Practices
Audio Quality
✅ Do:
Record in a quiet environment
Use a good quality microphone
Speak clearly and at moderate pace
Test playback before uploading
Keep background noise minimal
❌ Don't:
Record in noisy environments
Speak too fast or too slow
Use low-quality recording equipment
Include long pauses or silence
Record in echoey rooms
Content Guidelines
✅ Effective Voice Messages:
Clear Introduction - Identify yourself and the wedding
Main Message - State the purpose clearly
Key Information - Include dates, times, locations
Call to Action - Tell guests what to do next
Friendly Closing - End on a positive note
Example Structure:
"Hello, this is [Name] calling about [Bride] and [Groom]'s wedding"
"I'm calling to remind you about..."
"Please RSVP by [date] at [link/phone]"
"Thank you and we look forward to celebrating with you!"
Duration Guidelines
30-60 seconds - Ideal for simple reminders
60-90 seconds - Good for detailed information
90-120 seconds - Maximum recommended length
Over 120 seconds - Consider breaking into multiple calls
📞 Call Delivery Process
How Calls Work
Initiation - System initiates calls to all recipients
Ringing - Phone rings for the guest
Answer - Guest answers the call
Playback - Your recorded message plays
Completion - Call ends after message plays
Status Update - System records final status
Call Flow
Failed Calls
If a call fails:
Status is marked as "Failed"
Error details are recorded
Retry options may be available
Cost may still apply (check policy)
🎯 Use Cases
When to Use Voice Announcements
✅ Best For:
Urgent RSVP reminders
Important schedule changes
Last-minute updates
Special occasion messages
Guests who prefer phone calls
High-priority communications
⚠️ Consider Alternatives For:
Routine announcements (use WhatsApp)
Long-form information (use WhatsApp with documents)
Non-urgent messages (use scheduled WhatsApp)
International guests (check costs first)
Large guest lists (cost considerations)
Example Scenarios
Scenario 1: Urgent RSVP Reminder
Record: "Hi, this is [Name]. Just a friendly reminder that RSVPs for [Wedding] are due tomorrow. Please respond at your earliest convenience."
Duration: 30-45 seconds
Target: Guests who haven't RSVP'd
Scenario 2: Last-Minute Change
Record: "Hello, this is an important update about [Wedding]. The ceremony time has changed to [new time]. Please make a note of this change."
Duration: 45-60 seconds
Target: All guests
Scenario 3: Welcome Message
Record: "Welcome to [Location]! We're so excited to celebrate with you. The main event begins at [time] at [venue]. See you soon!"
Duration: 30-40 seconds
Target: Arriving guests
🔧 Technical Details
Supported Formats
Audio Format: MP3 only
Bitrate: Any standard MP3 bitrate
Sample Rate: Standard audio sample rates
Channels: Mono or stereo
File Upload
Files are uploaded to secure cloud storage
Upload progress is shown during transfer
Large files may take longer to upload
Maximum file size depends on account settings
Call Technology
Powered by Twilio Voice API
High-quality call delivery
Reliable connection handling
International calling support
⚠️ Important Notes
Limitations
MP3 Only - Other audio formats not supported
Cost Considerations - More expensive than WhatsApp messages
Call Duration - Longer calls increase costs
International Rates - Vary by country
No Answer Handling - Unanswered calls may still incur charges
Best Practices
✅ Do:
Test recording quality before uploading
Calculate costs before sending
Keep messages concise
Monitor call status
Use for important messages
❌ Don't:
Send to very large lists without cost review
Use for routine communications
Ignore call status updates
Upload low-quality recordings
Forget to test first
🆘 Troubleshooting
Upload Failed
Possible Causes:
File not in MP3 format
File too large
Network issues
Server problems
Solution:
Verify file is MP3 format
Check file size
Try uploading again
Contact support if issues persist
Calls Not Delivering
Possible Causes:
Invalid phone numbers
Phone numbers not in correct format
Twilio service issues
Account credit issues
Solution:
Verify phone number format
Check call status for error details
Ensure sufficient account credits
Contact support for service issues
High Costs
Solution:
Review cost breakdown
Check call durations
Verify recipient counts
Consider WhatsApp for future messages
Optimize recording length
Poor Audio Quality
Solution:
Re-record in better environment
Use quality microphone
Reduce background noise
Test playback before uploading
Consider professional recording
🔗 Related Topics
Announcements & WhatsApp Messages - Alternative messaging option
AI Announcements - Create text announcements with AI
Announcement Scheduling - Schedule announcements
Payments & Credits - Managing account credits
📅 Release Timeline
Expected Launch: January 2026
We're working hard to bring you reliable voice announcement capabilities. Stay tuned for updates!
For questions about voice announcements, contact support within the Weddingkart app.
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