📢Announcements & WhatsApp Messages

Weddingkart enables you to send WhatsApp announcements to guests, ensuring smooth communication for wedding-related updates, invitations, and reminders.

📢 What is an Announcement?

An announcement in Weddingkart means that a WhatsApp message will be sent individually to multiple guests. This is not a WhatsApp group message or a broadcast list that you may be familiar with.

• Each guest will receive the message as a personal WhatsApp message, making it more direct and engaging.

• Replies from guests will come as individual responses to the sender.

• Announcements ensure that each guest sees the message directly without it getting lost in a group chat.

📝 What is a Template?

A template is a pre-approved message format that ensures consistency, compliance, and quick messaging.

• Weddingkart has created a library of ready-made templates for different types of announcements (e.g., RSVP requests, Save the Date, Event Updates, Travel Info).

• Every time you create an announcement, you must choose an existing template.

• If you need a custom message that is not available in the existing templates, you can request a new template from the Weddingkart team. Once approved, it will be available for use.

• This process is required due to WhatsApp Business API policies, which regulate message formatting.

🛠 Creating an Announcement

1️⃣ Navigate to Announcements

• Open the Announcements section in the Weddingkart app.

• Click Create Announcement.

2️⃣ Choose Announcement Type

• Select the type of announcement:

  • Save the Date 🗓️ – Notify guests about the wedding date.

  • RSVP Request ✅ – Ask guests to confirm attendance with WhatsApp buttons.

  • Event Update 📢 – Share schedule changes, venue details, or reminders.

  • Travel Information ✈️ – Request and collect guest travel details.

  • General Message ✉️ – Send a custom message to guests.

3️⃣ Choose a Template or Request a New One

• Select a pre-designed template from the existing Weddingkart library.

• If you need a custom message, request a new template from the Weddingkart team.

• Once approved, the new template will be available for future announcements.

4️⃣ Select Recipients

• Choose individual guests or guest groups.

• If you select multiple groups, the union of guests will be taken (each guest will receive the message only once).

5️⃣ Send the Announcement

• Click Send, and the message will be delivered via WhatsApp Business API.

📊 Tracking Announcement Performance

• Monitor delivery status (Sent, Delivered, Read).

• Track guest engagement (RSVP responses, message interactions).

• View detailed analytics in the Announcements Dashboard.

🔄 Resending Announcements

• You can resend announcements to guests who haven’t responded.

• We are working on a feature to allow targeted resends only to non-responders.

⚠️ Important Notes on WhatsApp Messaging

✅ WhatsApp Messaging Costs

• Messaging costs vary by country.

• Check the WhatsApp Pricing page for detailed country-specific rates.

✅ WhatsApp Business Limitations

• Messages must comply with WhatsApp Business policies.

• Some message templates require approval before being sent.

• WhatsApp limits bulk messaging based on the sender’s quality rating.

✅ Time Zone Considerations

• Be mindful of guest time zones before sending announcements.

• Avoid sending messages late at night or too early in the morning.

🚀 Best Practices for Announcements

• Keep messages short and engaging to encourage responses.

• Use personalized guest names for better interaction.

• Segment guests into groups for targeted announcements.

• Send messages at appropriate times to maximize engagement.

🔗 Related Topics

• Guest Management

• RSVP Management

• Collect Travel Tickets

• Collect ID Cards

• Managing Guest Groups

• Payments & Credits (for WhatsApp messaging costs)

For any issues related to announcements, check the FAQs or contact support within the app.